Amazon Connect Wisdom Uses Machine Learning to ... | 合法醫療器材資訊網

2020年12月1日 — Amazon Connect Wisdom (preview), a feature of Amazon Connect, uses machine learning (ML) to reduce the time agents spend searching for ... Read More

2020年12月1日 — When used with Contact Lens for Amazon Connect, Amazon Connect Wisdom leverages real-time analytics to automatically detect customer issues ... Read More

Amazon Connect Wisdom（预览版）是Amazon Connect 的一项功能，它使用机器学习(ML) 来缩短客服人员搜索答案所用的时间。如今，知识文章、Wiki 和常见问题分布在不同的 ... Read More

2020年12月1日 — Wisdom provides built-in agent assistance capabilities in Amazon Connect, including machine learning (ML) powered search and real-time ... Read More

With Amazon Connect Wisdom, agents can search and find content across multiple repositories, such as frequently asked questions (FAQs), wikis, articles, ... Read More

Search for content using Amazon Connect Wisdom · In the search box, type words or phrases. · Choose the article that you want to view. · The article appears in a ... Read More

了解Amazon Connect 智慧，該智慧可讓代理程式跨多個通道搜尋資訊，以處理客戶問題。 Read More

2021年4月14日 — Amazon Connect Wisdom is still in preview, but it promises to combine machine learning with a connected database to provide real-time ... Read More