Carestream Imaging Software 6,14 6 | 合法醫療器材資訊網

2019年10月19日—We'recurrentlyexperiencingissuesatanofficethatisrunningDentrixG6andtheKodakKDISBridgewhichislinkingtoCarestreamDental ...

Hello,

Were currently experiencing issues at an office that is running Dentrix G6 and the Kodak KDISBridge which is linking to Carestream Dental Imaging Software Version 6 (Some version variation, 6.12 and 6.14). 

After the imaging software app is up and running, within 10-15 minutes, an error message will pop up stating: An Unexpected response has been received from the server. Once this happens, you can only click OK which force quits the program. 

This happens across all workstations, about 6 of them. Some on windows 7, some on windows 10. We dont believe this to be a network issue or workstation issue. The application TW.exe is being run locally on each system. 

Any ideas? 

We also have requested information from Carestreams website about upgrading to version 7 and 8, but it has been a week and no one has...