Patient Billing | 合法醫療器材資訊網

Q: What should I do when I receive an explanation of benefits (EOB) from my insurance company?

No immediate action is needed. Please note that an explanation of benefits from the insurance company is not a bill IONM services. You will receive a separate bill from the IONM provider for the amount of any co-pay, co-insurance or deductible that is identified by your insurance payer as your responsibility.

Q: What can I do if my claim was processed out-of-network and I receive a bill from NCS, but my surgery was at an in-network facility?

If you were treated at an in-network facility and you receive a bill, but you believe your claim was processed out of network in error, please call 833.529.6665 or send an email to [email protected][1]. Applicable law may require insurance plans to limit the amount you may owe an out of network provider if you receive c...