Contact Lens for Amazon Connect launches real | 合法醫療器材資訊網
2020年12月1日—Now,ContactLenssupportsreal-timecallanalyticscapabilities,enablingyoutodetectcustomerissuesduringlivecallsandresolvethemfaster.
Contact Lens for Amazon Connect, launched at re:Invent 2019, provides a set of machine learning (ML) capabilities integrated into Amazon Connect that analyze call recordings or customer sentiment, trends, and compliance of conversations. Now, Contact Lens supports real-time call analytics capabilities, enabling you to detect customer issues during live calls and resolve them faster. [1][2][3]
With Contact Lens, contact center supervisors can create rules in Amazon Connect to be alerted about customer experience issues based on speech patterns, volume levels, and specific language. For example, supervisors can create rules to track calls where a customer says “not happy,” “poor quality product,” or “cancel my subscription", and get real-time alerts within the Connect real-time metrics dashboard. This enables them to review the customer ex...
AI Powered Speech Analytics for Amazon Connect | 合法醫療器材資訊網
AI Powered Speech Analytics for Amazon Connect | 合法醫療器材資訊網
analytics | 合法醫療器材資訊網
AWS Marketplace | 合法醫療器材資訊網
Contact Lens for Amazon Connect launches real | 合法醫療器材資訊網
Contact Lens for Amazon Connect | 合法醫療器材資訊網
Overview | 合法醫療器材資訊網
Solution components | 合法醫療器材資訊網
介紹適用於Amazon Connect 且採用AI 技術的語音分析 | 合法醫療器材資訊網
適用於Amazon Connect 且採用AI 技術的語音分析 | 合法醫療器材資訊網
【蕾露月拋彩色軟式隱形眼鏡】許可證字號:衛部醫器製字第006621號
器材品名:蕾露月拋彩色軟式隱形眼鏡許可證字號:衛部醫器製字第006621號註銷狀態:註銷日期:註銷理由:有效日期:2024/12/07發證...